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AC Error Codes · Gree

Gree AC Error Codes: What They Mean & What to Do

Find your code, understand what it means, then run a guided diagnosis.

Reviewed by the Quick Fix Force technical team · Technically reviewed 2026-08-20 · Content updated 2026-08-20

Error Code Finder

Look a code up against sourced manufacturer records. Codes we cannot source are not listed — a guessed meaning is worse than no meaning.

1. Which manufacturer?
2. What code is displayed?

Format does not matter — U4, U-4, u 4 and U04 all work.

Skip to all documented codes

Gree uses a letter-plus-digit code system where the letter identifies the type of event: E codes are system protections, F codes are sensor faults and frequency limits, H codes are compressor and power-module protections, and P, U and L codes are reported by the outdoor inverter drive board. Gree is also the OEM behind several other names sold in the UAE, so the same code layout often appears on rebadged units — but only the Gree table should be read against a Gree brand plate.

How do Gree error codes work?

The letter tells you the fault family: E = system protection (pressure, communication, over-current), F = sensor faults and frequency limiting, H = compressor and power-module protection, C = PCB configuration, and L, P and U = outdoor inverter drive faults. The digit identifies the specific fault. Codes appear on the indoor unit display or handset; drive-board codes are read on the outdoor board. Some codes, such as H1 (defrosting), report a normal operating state rather than a fault.

Product families covered

  • Residential split / multi-split

    E, F, H and C codes shown on the indoor display or remote.

  • Ducted

    Shares the indoor-displayed code set.

  • Outdoor inverter drive board

    P, U, L, HC, EU and oE codes reported by the drive board — a separate family from the indoor codes.

Where the code is displayed — and why it matters

The same fault can be labelled differently depending on which display you read it from, so identify the display before looking the code up.

Indoor unit display
Wall-mounted splits flash the code on the front panel display.
Wireless remote / handset
Some models mirror the active code on the handset screen.
Outdoor inverter drive board
P / U / L / oE drive codes are read on the outdoor board, not the room display.

Gree code letter families

The letter narrows the fault before you know the exact code:

E
System protections — pressure, communication, over-current, water level
F
Sensor faults and protective frequency limiting
H
Compressor, power-module and system protections (H1 = defrost status)
C
PCB configuration (jumper cap)
L
Startup, fan-motor and compressor-phase faults
P
Drive-board voltage, current and IPM faults
U
Compressor phase / rotation and AC detection faults

How the families differ

  • Indoor-displayed E, F and H codes describe what the system protected itself against; the P, U and L drive codes describe why the inverter board stopped driving the compressor.
  • A frequency-limit code (F6, F8, F9, FA, H0) is not a hard fault — the unit is deliberately reducing output to stay inside a limit, which in Dubai summer often means the condenser cannot reject heat fast enough.
  • Gree U4 has nothing to do with Daikin U4. Codes are only ever read against the manufacturer on the brand plate.

Gree indoor-displayed codes (split, multi-split, ducted)

Codes read from the indoor display or handset. Severity follows the source research: protections marked high stop the system to prevent damage, moderate codes usually allow limited running, and status codes such as H1 are not faults at all.

Gree indoor-displayed codes (split, multi-split, ducted)
Code What it reports Applies to Severity Source
E1 Indicates high-pressure protection (refrigerant system) Split / Multi-split · Ducted High B
E2 Indicates anti-freezing protection (indoor coil, cooling mode) Split / Multi-split · Ducted Moderate B
E3 Indicates low refrigerant / low-pressure protection Split / Multi-split · Ducted High B
E4 Indicates compressor discharge high-temperature protection Split / Multi-split · Ducted High B
E5 Indicates over-current protection Split / Multi-split · Ducted High B
E6 Diagnose Indicates communication failure between indoor and outdoor unit Split / Multi-split · Ducted High B
E7 Is reported to indicate mode conflict (multi-split systems) Split / Multi-split · Ducted Moderate C
E8 Indicates anti-high-temperature protection / evaporator high temperature Split / Multi-split · Ducted Moderate B
E9 Is reported to indicate indoor unit water pump / water level problem Split / Multi-split · Ducted Moderate C
EE Is reported to indicate loading EEPROM malfunction Split / Multi-split · Ducted High C
F0 Indicates refrigerant leakage protection Split / Multi-split · Ducted High B
F1 Indicates indoor ambient sensor open or short circuit Split / Multi-split · Ducted Moderate B
F2 Indicates indoor tube (evaporator) sensor open or short circuit Split / Multi-split · Ducted Moderate B
F3 Indicates outdoor ambient temperature sensor open or short circuit Split / Multi-split · Ducted Moderate B
F4 Indicates outdoor tube (condenser) sensor open or short circuit Split / Multi-split · Ducted Moderate B
F5 Indicates exhaust / discharge sensor open or short circuit Split / Multi-split · Ducted Moderate B
F6 Is reported to indicate overload limit / frequency drop Split / Multi-split · Ducted Moderate C
F8 Is reported to indicate over-current limit / frequency drop Split / Multi-split · Ducted Moderate C
F9 Is reported to indicate high exhaust temperature limit / frequency drop Split / Multi-split · Ducted Moderate C
FA Is reported to indicate over tube temperature frequency drop Split / Multi-split · Ducted Moderate C
FC Is reported to indicate door malfunction Split / Multi-split · Ducted Low C
FE Is reported to indicate compressor overload sensor malfunction Split / Multi-split · Ducted High C
FH Is reported to indicate anti-freezing limit / frequency drop Split / Multi-split · Ducted Moderate C
H0 Is reported to indicate anti-high-temperature frequency drop (heating mode) Split / Multi-split · Ducted Moderate C
H1 Indicates defrosting — an operating status, not necessarily a fault Split / Multi-split · Ducted Low B
H2 Is reported to indicate static clearing / dust protection Split / Multi-split · Ducted Low C
H3 Indicates compressor overload protection Split / Multi-split · Ducted High B
H4 Indicates system abnormal protection Split / Multi-split · Ducted High B
H5 Indicates iPM (power module) protection Split / Multi-split · Ducted High B
H6 Indicates indoor fan motor blocked or no feedback Split / Multi-split · Ducted Moderate B
H7 Indicates compressor loss-of-step / desynchronisation protection Split / Multi-split · Ducted High B
HE Is reported to indicate compressor demagnetisation protection Split / Multi-split · Ducted High C
C5 Indicates jumper cap malfunction or protection Split / Multi-split · Ducted Moderate B
L3 Is reported to indicate outdoor DC fan motor malfunction Split / Multi-split · Ducted High C
U7 Indicates four-way (reversing) valve reversal abnormal Split / Multi-split · Ducted High B
U8 Is reported to indicate disconnection of exhaust / discharge temperature sensor Split / Multi-split · Ducted Moderate C
U9 Is reported to indicate aC power zero-voltage detection error Split / Multi-split · Ducted Moderate C
b5 / b7 Is reported to indicate inlet or outlet tube sensor malfunction Split / Multi-split · Ducted Moderate C

Gree outdoor inverter drive board codes

Reported by the outdoor drive board. These are electrical and inverter-level faults — the outdoor unit's power side must be isolated by a technician before any inspection.

Gree outdoor inverter drive board codes
Code What it reports Applies to Severity Source
ee Is reported to indicate outdoor drive memory chip error Outdoor inverter drive board High C
EU Is reported to indicate iPM over-temperature limit / frequency drop Outdoor inverter drive board High C
HC Is reported to indicate pFC protection Outdoor inverter drive board High C
Lc Is reported to indicate startup failure Outdoor inverter drive board High C
Ld Is reported to indicate compressor loss-of-phase protection Outdoor inverter drive board High C
LE Is reported to indicate compressor locked-rotor protection Outdoor inverter drive board High C
PL / P0 Indicates low PN (DC bus) voltage protection or drive module reset problem Outdoor inverter drive board High B
P5 Is reported to indicate over compressor phase current protection Outdoor inverter drive board High C
P6 Is reported to indicate communication failure between main board and driver board Outdoor inverter drive board High C
P7 Is reported to indicate iPM sensor circuit malfunction Outdoor inverter drive board High C
P8 Is reported to indicate iPM high-temperature protection Outdoor inverter drive board High C
PA Is reported to indicate aC current protection (input side) Outdoor inverter drive board High C
Pc Is reported to indicate current-detection circuit or current sensor malfunction Outdoor inverter drive board High C
PH Is reported to indicate over-voltage protection (PN / DC bus) Outdoor inverter drive board High C
PU Is reported to indicate capacitor charge malfunction Outdoor inverter drive board High C
U1 Indicates compressor phase current detection circuit malfunction / DC bus voltage abnormal Outdoor inverter drive board High B
U2 Is reported to indicate compressor protection against loss of phase Outdoor inverter drive board High C
U3 Is reported to indicate pN voltage drop protection Outdoor inverter drive board High C
U4 Is reported to indicate compressor reverse-rotation protection Outdoor inverter drive board High C
U5 Is reported to indicate aC current-detection circuit malfunction Outdoor inverter drive board Moderate C
oE Is reported to indicate pFC module temperature protection or sensor malfunction Outdoor inverter drive board High C

Full guides for high-demand Gree codes

Codes without their own guide are answered in the table above. We only give a code its own page when there is genuinely more to say than a table row can hold.

Before you act on a code

  • Several drive-board codes (P, U, L series) come from a single technical compilation in our research pass rather than an official Gree service manual — verify against your model's documentation before parts are replaced.
  • Do not clear a high-severity protection code by repeatedly switching the unit off and on. E1, E3, E4, E5, H3, H4, H5 and H7 all indicate the system stopped to protect itself.
  • Gree-built units are sold under other brand names in the UAE. Read the code against the brand on the plate, not the brand on the invoice.

Corroborated across independent technical sources

How to identify your system

  1. Note the exact code and whether it appeared on the indoor display, the handset, or the outdoor drive board.
  2. Photograph the indoor unit's model label — the label settles which code family applies.
  3. Note whether the unit stops completely, or keeps running weakly (a frequency-limit code rather than a protection trip).

No code showing? Start from the symptom

Gree error codes — common questions

What does Gree E6 mean?

E6 indicates a communication failure between the indoor and outdoor unit — the two boards are no longer exchanging valid signals, so the system cannot run cooling. The usual causes are a loss of power to the outdoor unit, damaged interconnecting wiring, or a failed control board.

Is a Gree E1 or E3 code serious?

Both are high-severity refrigerant-circuit protections: E1 is high-pressure protection and E3 is low-pressure or low-refrigerant protection. The unit stops to protect the compressor. Neither should be repeatedly reset — the underlying pressure problem needs diagnosis.

Why does my Gree AC show a code only in the afternoon?

Protective frequency-limit and high-pressure codes are load-related. In Dubai's peak summer temperatures a dirty condenser, restricted airflow around the outdoor unit or a marginal refrigerant charge shows up first at the hottest part of the day, then clears as ambient temperature drops.

Is H1 on a Gree AC a fault?

No. H1 indicates the unit is running a defrost cycle, which is a normal operating state rather than a fault. If the unit spends long periods in defrost, or never returns to cooling, that is worth diagnosing.

Need this looked at properly?

Call or send a photo on WhatsApp and we will tell you whether it needs an inspection, and what the work involves, before anyone travels.

Sources consulted

  • Gree official-style distributor error-code PDF (wall-mounted fault codes, 2022 revision)
  • Independent Gree technical compilations (cross-validated across multiple sources)
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