Skip to content
+971 55 131 0385 Book a Visit

AC Error Codes · Sharp

Sharp AC Error Codes: Two Separate Code Systems Explained

Find your code, understand what it means, then run a guided diagnosis.

Reviewed by the Quick Fix Force technical team · Technically reviewed 2026-08-20 · Content updated 2026-08-20

Error Code Finder

Look a code up against sourced manufacturer records. Codes we cannot source are not listed — a guessed meaning is worse than no meaning.

1. Which manufacturer?
2. What code is displayed?

Format does not matter — U4, U-4, u 4 and U04 all work.

Skip to all documented codes

Sharp is unusual in maintaining two entirely separate, non-overlapping code systems. Its global range reports a "section-dash-subsection" number such as 1-0, 2-1 or 11-3, where the first number is the fault section and the second identifies the specific fault within it. Regional split lines and the THU commercial series instead use a conventional alphanumeric E/F/H/P set. A dash in the code tells you immediately which table applies.

How do Sharp AC error codes work?

If the code contains a dash — 1-0, 6-1, 11-3 — it belongs to Sharp's official global numeric system, where section 1 and 5 are thermistor faults, 2 is overheating, 6 and 7 are current faults, 11 and 19 are fan faults, and 17 and 18 are communication faults. If the code is a letter and digit such as E1, F3 or H6, it belongs to the regional and THU-series alphanumeric table.

Product families covered

  • Global split (numeric section-dash)

    Codes such as 1-0, 2-4, 13-2 from Sharp's official global list.

  • Regional / THU series (alphanumeric)

    E, F, H, U and P codes on regional splits and the THU commercial series.

Where the code is displayed — and why it matters

The same fault can be labelled differently depending on which display you read it from, so identify the display before looking the code up.

Indoor unit display or Sharp app
The global numeric codes are reported here, including through Sharp's smart-app diagnostics.
Wired controller (THU series)
Shows the alphanumeric E/F/H/P codes.
Indoor LEDs (THU series)
The same fault set is also indicated by LED flash counts on some THU models.

Sharp's two code formats

The presence of a dash decides which table to read:

1-x / 5-x
Thermistor short-circuit and open-circuit errors
2-x
Overheating — compressor, coils, IPM
6-x / 7-x / 14-x
DC and AC current, PAM and PFC faults
17-x / 18-x
Serial communication faults
E / F / H / U / P + digit
Regional and THU series alphanumeric table

How the families differ

  • The two systems share no meanings: a Sharp 1-0 and a Sharp E1 come from different tables and must never be cross-read.
  • The global numeric system goes far beyond cooling faults — it includes louver, panel and self-cleaning filter mechanism errors that have no equivalent in the THU table.
  • The THU series is a commercial line with water-circuit codes (E0 water pump, E9 water flow) that do not appear on residential splits.
  • Sharp cassette and ducted-specific codes were not isolated in our source material and are not published here.

Sharp official global numeric codes

From Sharp's official global smart-app air-conditioner error code list. Severity is not given per code in our Sharp sources, so no severity level is published.

Sharp official global numeric codes
Code What it reports Applies to Severity Source
1-0 Indicates heat exchanger thermistor short-circuit error Global split (numeric section-dash) B
1-1 Indicates outdoor temperature thermistor short-circuit error Global split (numeric section-dash) B
1-2 Indicates suction thermistor short-circuit error Global split (numeric section-dash) B
1-3 Indicates 2-way valve thermistor short-circuit error Global split (numeric section-dash) B
1-4 Indicates heat sink thermistor short-circuit error Global split (numeric section-dash) B
2-0 Indicates compressor high temperature error Global split (numeric section-dash) B
2-1 Indicates compressor discharge overheat Global split (numeric section-dash) B
2-2 Indicates outdoor unit heat exchanger overheat Global split (numeric section-dash) B
2-3 Indicates indoor unit heat exchanger overheat Global split (numeric section-dash) B
2-4 / 2-5 Indicates iPM high temperature error Global split (numeric section-dash) B
5-0 to 5-5 Indicates thermistor open-circuit errors (heat exchanger, outdoor temperature, suction, 2-way valve, discharge, heat sink) Global split (numeric section-dash) B
6-0 Indicates dC over-current error Global split (numeric section-dash) B
6-1 Indicates iPM pin level error Global split (numeric section-dash) B
7-0 Indicates aC over-current error Global split (numeric section-dash) B
7-1 Indicates aC current error when OFF Global split (numeric section-dash) B
7-2 Indicates aC maximum current error Global split (numeric section-dash) B
7-3 Indicates aC current deficiency error Global split (numeric section-dash) B
9-0 Indicates thermistor installation error or 4-way valve error Global split (numeric section-dash) B
9-3 Indicates compressor torque control error Global split (numeric section-dash) B
9-4 Indicates 4-way valve error or gas leak error Global split (numeric section-dash) B
9-5 Indicates 2-way and 3-way valve close error Global split (numeric section-dash) B
9-6 Indicates solenoid valve error Global split (numeric section-dash) B
10-0 / 10-1 Indicates outdoor EEPROM data error Global split (numeric section-dash) B
10-2 Indicates outdoor CPU RAM data error Global split (numeric section-dash) B
11-0 to 11-5 Indicates outdoor DC fan errors — rotation, driver, lock, negative rotation, inverter current, open connector Global split (numeric section-dash) B
12-0 Indicates thermal fuse error in terminal board Global split (numeric section-dash) B
13-0 to 13-3 Indicates compressor startup, rotation and inverter-current detection errors Global split (numeric section-dash) B
14-0 / 14-1 / 14-2 / 14-4 Indicates pAM over-voltage, clock, under-voltage and PFC module errors Global split (numeric section-dash) B
17-0 Indicates serial communication open-circuit Global split (numeric section-dash) B
18-0 / 18-1 / 18-2 Indicates serial short-circuit, erroneous wiring, or high-speed communication error Global split (numeric section-dash) B
19-0 to 19-3 Indicates indoor fan errors — general, low rotation, rotation during stop, high rotation Global split (numeric section-dash) B
20-0 to 20-3 Indicates eEPROM data, external EEPROM read, verify and communication errors Global split (numeric section-dash) B
21-0 Indicates incomplete closing of louver cover Global split (numeric section-dash) B
26-1 / 26-2 Indicates indoor room or pipe temperature thermistor error Global split (numeric section-dash) B
28-0 to 28-3 Indicates filter cleaning operation errors Global split (numeric section-dash) B
29-0 / 29-1 Indicates panel cannot open or close Global split (numeric section-dash) B
31-0 / 31-6 / 31-7 Indicates sub-microcomputer error Global split (numeric section-dash) B

Sharp regional / THU series alphanumeric codes

From a regional distributor compilation cross-validated against a THU-series service PDF with matching LED flash-count logic.

Sharp regional / THU series alphanumeric codes
Code What it reports Applies to Severity Source
EE Indicates buttons locked Regional / THU series (alphanumeric) B
E0 Indicates water pump malfunction Regional / THU series (alphanumeric) B
E1 Indicates compressor high-pressure protection Regional / THU series (alphanumeric) B
E2 Indicates internal anti-freezing protection of the compressor Regional / THU series (alphanumeric) B
E3 Indicates compressor low-pressure protection Regional / THU series (alphanumeric) B
E4 Indicates high-temperature protection of compressor discharge Regional / THU series (alphanumeric) B
E5 Indicates compressor overload protection Regional / THU series (alphanumeric) B
E6 Indicates transmission (communication) malfunction Regional / THU series (alphanumeric) B
E8 Indicates indoor fan protection Regional / THU series (alphanumeric) B
E9 Indicates water flow protection Regional / THU series (alphanumeric) B
FF Indicates control communication failure Regional / THU series (alphanumeric) B
F0 Indicates indoor ambient sensor (return air grille) malfunction Regional / THU series (alphanumeric) B
F1 Indicates evaporator sensor malfunction Regional / THU series (alphanumeric) B
F2 Indicates condenser sensor malfunction Regional / THU series (alphanumeric) B
F3 Indicates outdoor ambient sensor malfunction Regional / THU series (alphanumeric) B
F4 Indicates air discharge sensor malfunction Regional / THU series (alphanumeric) B
F5 Indicates display ambient sensor malfunction Regional / THU series (alphanumeric) B
H3 / H4 / H6 Indicates compressor overload, evaporator–condenser overload, or outdoor fan motor fault Regional / THU series (alphanumeric) B
U7 Indicates four-way valve directional change malfunction Regional / THU series (alphanumeric) B
P0 / P5 / P6 / P7 / P8 / PA / PU / PH / PL / PP / HC / Ld / Lc Indicates drive-side protections — reset, current, communication, temperature sensor, PFC/IPM temperature, AC input current, charging circuit, DC bus over/under voltage, AC input voltage anomaly, PFC protection, phase loss, startup failure Regional / THU series (alphanumeric) B

Before you act on a code

  • Check for a dash before looking a Sharp code up — the two systems are not interchangeable.
  • EE on a THU controller means the keypad is locked, not that the unit has failed.
  • Drive-side P-series protections are inverter faults: leave the unit off rather than resetting repeatedly.
  • Sharp cassette and ducted-specific code tables are still in technical review.

Corroborated across independent technical sources

How to identify your system

  1. Note whether the code contains a dash — that decides which table applies.
  2. Note where you read it: indoor display, app, wired controller, or an LED flash pattern.
  3. Photograph the indoor unit's model label, and note whether the unit is residential or a THU commercial system.

No code showing? Start from the symptom

Sharp error codes — common questions

What does Sharp error 1-0 mean?

1-0 is a heat exchanger thermistor short-circuit error from Sharp's official global numeric system. Section 1 codes are all thermistor short circuits; section 5 codes are the matching open-circuit faults.

What does Sharp E6 mean?

On the regional and THU-series alphanumeric table, E6 is a transmission (communication) malfunction — the fault sits in the communication wiring or the boards at either end rather than in the cooling circuit.

Is Sharp EE a fault?

No. EE on a THU controller means the buttons are locked. Unlocking the keypad restores control; nothing needs repairing.

Why does my Sharp code have a dash in it?

Because it comes from Sharp's global numeric system, where the first number is the fault section and the second identifies the specific fault within it. A code without a dash comes from the separate regional and THU alphanumeric table.

Need this looked at properly?

Call or send a photo on WhatsApp and we will tell you whether it needs an inspection, and what the work involves, before anyone travels.

Sources consulted

  • Official Sharp global smart-app air-conditioner error code list
  • Sharp regional distributor code compilation
  • Sharp THU-series service PDF (matching LED flash-count logic — cross-validation)
Call WhatsApp